15:40 - 16:10 | EDA Summit 2021
Exceed customer expectations, as GoHenry did, through event-driven data architectures
Wednesday September 22nd 2021
Customers expect seamless experiences throughout the customer journey, from processing orders to marketing communications to support tickets. After a year or so of unprecedented change and accelerated digital transformation, we learn how event-driven architectures, coupled with the ability to rapidly connect and automate the data flow between disparate systems and SaaS services, allows organisations to serve customers better, innovate faster, and build additional revenue streams.